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The nonprofit Paramount Theater is Charlottesville’s historic and intimate venue for the performing arts!

The Paramount offers unique employment opportunities with competitive pay, health benefits (medical, dental, and vision), paid leave, retirement savings contributions, and more. The Paramount Theater is an Equal Opportunity Employer. No recruiters and no phone calls, please.

Current Openings:

Part-Time Box Office Associate

Position Type: Part-Time, Hourly

Starting Pay Rate: $18.00/hour

Expected Hours Per Week: 10-12

Description
The nonprofit Paramount Theater, Charlottesville’s premier performing arts venue, located on the historic Downtown Mall, is now accepting applications for the part-time position of Box Office Associate. Join a fun, fast-paced, goal-oriented team at The Paramount Theater today!

The Position
Our people make us great! Our friendly and professional Box Office team ensures the smooth operation of our box office, provides exceptional service to patrons, and contributes to the success of our performances and events. The Paramount Theater offers competitive hourly wages, paid parking for event shifts, and eligibility of all employees for the company 401k plan with employer contribution after 3 months of service.

Schedule
This is a part-time position with flexible scheduling, including evenings, weekends, and occasional holidays. The average weekly hours will range from 10 to 12 hours per week, with the potential for additional hours during peak periods or special events.

As a Box Office Associate, you will:

  • Receive orders for the tickets via direct contact with patrons, over the phone, and via the internet.
  • Process orders for tickets in an accurate, timely, and professional manner.
  • Open and close the Box Office per established standards.
  • Provide information about upcoming performances, seating options, and venue amenities.
  • Handle cash and credit card transactions, balancing cash drawers at the beginning and end of each shift.
  • Change the Marquee as required per schedule.
  • Maintain a clean and organized work area, including stocking brochures, flyers, and other promotional materials.
  • Assist with various administrative tasks as needed, such as filing, data entry, and preparing reports.
  • Collaborate with other team members to ensure a positive experience for patrons and resolve any issues or concerns that may arise.

Position Preferences / Requirements:

  • Effectively use Tessitura software for all ticket sales.
  • Excellent customer service skills with a friendly and professional demeanor.
  • Strong communication and interpersonal abilities, with the ability to interact effectively with diverse audiences.
  • Attention to detail and accuracy in handling financial transactions.
  • Basic computer proficiency, including experience with Microsoft Office, G-Suite, and/or similar software. Knowledge of ticketing systems or donor database software is a plus.
  • Previous experience in customer service or retail environment preferred.
  • Interest in and knowledge of the performing arts is a plus.

Physical Demands
The physical demands described here represent those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • The employee must regularly lift and/or move up to 20 pounds.

Work Environment
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Low to moderate noise (i.e., business office with computers, phone, and printers; light to moderate traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period.

How to Apply:

To apply for this position, please send your resume and cover letter outlining your qualifications and interest in the role to hireme@theparamount.net. No phone calls please. Applications will be reviewed on a rolling basis until the position is filled.

The Paramount Theater is an equal opportunity employer and encourages individuals of all backgrounds to apply. We are committed to creating an inclusive environment and fostering a diverse and equitable workplace. Join us in making a positive impact through the arts!

 

Join the Paramount Team

Part-Time Box Office Associate